Warehouse 1 Street 24B Al Quoz 3 Dubai, UAE
+971 4 410 3339 [email protected]
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Privacy Policy for
Hoxtons Real Estate

At Hoxtons Real Estate, accessible from https://hoxtons.ae, we are committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains the types of data we collect, how we use it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

Scope of This Privacy Policy

This Privacy Policy applies to all visitors, users, and others who access our website and online services. It governs the data we collect online, including through forms, cookies, and digital advertising tools. It does not cover information collected offline or via other channels such as in-person events.

Information We Collect

We may collect the following categories of information:

  • Personal Identification Information: Name, email address, phone number, company name, and any details you provide via contact forms, property inquiry forms, or account registrations.
  • Transactional Data: Details about property searches, saved listings, and inquiries you make.
  • Technical Data: IP address, browser type, device type, operating system, referring/exit pages, and time stamps.
  • Marketing & Communication Data: Your preferences for receiving marketing materials, newsletters, and promotional messages.

If you contact us directly (by email, phone, or form submission), we may also collect the content of your message and any attachments you send.

How We Use Your Information

We use your data to:

  • Provide, operate, and maintain our website and property search features.
  • Respond to inquiries, schedule viewings, and provide personalized recommendations.
  • Improve our website’s performance, usability, and security.
  • Analyze visitor behavior to understand trends and enhance the user experience.
  • Communicate updates, promotions, or relevant offers (if you opt in).
  • Detect and prevent fraudulent or malicious activity.
  • Comply with applicable legal obligations.

Log Files and Analytics

Hoxtons.ae follows standard log file practices used by hosting providers. Data collected may include IP addresses, browser type, ISP, referring/exit pages, and time stamps. We also use tools such as Google Analytics and Meta Pixel to better understand user behavior and measure ad performance. These tools may place cookies or similar tracking technologies on your device.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and improve your browsing experience.
  • Deliver relevant advertisements through platforms such as Google Ads and Meta Ads (Facebook/Instagram).
  • Measure campaign performance and conversion tracking.
You may disable cookies through your browser settings; however, some features of the website may not function properly if you do so.

Third-Party Services & Advertising Partners

We may work with trusted third parties, including property portals, ad networks, and analytics providers. These third parties may use cookies, web beacons, or similar technologies to deliver personalized ads and measure performance.
Hoxtons.ae does not control these cookies directly. Please review the privacy policies of these third parties for more details on their practices and how to opt out.

Your Privacy Rights

Depending on your location, you may have rights under data protection laws such as the GDPR (EU/EEA) or CCPA/CPRA (California). These may include:

  • Access & Portability: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Restriction & Objection: Limit or object to how we process your data.
  • Opt-out of Sale/Sharing: If applicable, opt-out of the sale or sharing of your personal data for targeted advertising.
You can exercise these rights by contacting us.

Children’s Privacy

Hoxtons.ae does not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal information, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Effective Date."

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, you can reach us at:

Hoxtons Real Estate

Email: [email protected]

Website: https://hoxtons.ae